No, what you say makes sense, and I think it’s part of the reason why linux usage (as a daily driver) is starting to increase now versus 20 years ago. It’s just easier to install and use linux distros nowadays.

And most folks who want office for free are going to go with google docs, for the convenience factor.

The assumption that you’ll lose a lawsuit against a large corporation probably stops a lot of viable lawsuits from ever happening - good for him for giving it a go.

Part of me wonders if the way our brains humanize chat bots is similar to how our brains humanize characters in a story. Though I suppose the difference there would be that characters in a story could be seen as the author’s form of communicating with people, so in many stories there is genuine emotion behind them.