Yeah that’s exactly the problem. I don’t want to pay for access to a service portal to repair my appliance. I’m not a shop, I’m just some person with a busted washing machine. Just sell me the service manual as a pdf (or even better just give it to me since I already gave you a shitload of money for an appliance)
And realistically since 2010 basically all appliances have moved heavily towards digital controls. Microcontrollers everywhere. You can still get stuff without touch controls (for now, even though it’s objectively worse for the disabled it’s easier to clean, “in” with current design trends, and most importantly it’s cheaper to manufacture at scale)
That’s an odd stance bc at the time it was introduced clippy was almost universally reviled and seen as an example of microsoft taking something that was fine (office 95) and making it objectively worse (office 97 introduced product activation, the stupid paper clip assistant, an arguably dumb UI refresh, and the most hostile part: a new version of the proprietary doc format that wouldn’t render correctly in word 95, forcing people to upgrade)
enshittification wasn’t a concept back then but microsoft certainly lived up to it time and time again
If anything this comic doesn’t make sense because no shit, microsoft started selling your data the nanosecond it became viable to do so. They were always evil. Whereas google at one point literally had a motto of “don’t be evil” in their guidelines or whatever, which fooled a lot of people in the 90s. they famously had to remove because once data collection was becoming obvious it was kind of silly to keep that bit around I suppose