I feel like half the time when I’ve ordered from a delivery app, the photo of the person delivering does not match who ends up handing over my food. Like, completely different gender or race. Why is this? I assume people are delivering under the account of someone they know, but why?
From my experience in the industry, these situations are most commonly caused by a driver getting kicked off the app. They’re not allowed to sign back up, so they’ll buy a stolen identity and use that to register a new account and evade detection from the background checks. Or they may be undocumented and using a stolen ID to work, but this can be harder to determine.
Other times, it could just be that the driver has somebody riding along with them. Which is generally not allowed on most apps, because the friend won’t have had a background check submitted, and may now be handling your food.